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July 15, 2009
Tools for Field Staff›Best Practices

Water and Conflict

Much of the world’s population lacks adequate clean water, either because of physical scarcity or because they are denied equitable access to water resources. Such conditions...More
October 4, 2011
Tools for Field Staff›Guidelines

Institutional Strengthening

Institutional Strengthening is a reference for organizations that wish to develop or improve existing institutional strengthening systems and processes. It presents principles,...More
September 18, 2020
Tools for Field Staff›Best Practices

SMILER + MEAL System Development Process Map

SMILER + MEAL System Development Process Map: Example project management cycle.More
September 18, 2020
Tools for Field Staff›Guidelines

SMILER + Guide

Catholic Relief Services (CRS) recognizes the critical role of monitoring, evaluation, accountability and learning, or MEAL, systems in program quality and impact. To respond to...More
May 14, 2019
Tools for Field Staff›Guidelines

CRS Policy on Safeguarding

The purpose of this policy is to set a clear standard for all CRS staff regarding their moral and legal obligations to treat all people with respect, to actively prevent...More
November 29, 2021
Tools for Field Staff›Guidelines

CRS Feedback, Complaints and Response Mechanisms Guide

The CRS Feedback, Complaints and Response Mechanisms Guide presents steps and quality standards to enhance FCRM design, start up, implementation and close-out and highlights how...More
May 13, 2022
Tools for Field Staff›Guidelines

Connector Project Guide

This document offers concise and practical guidance for supporting communities to design and implement connector projects: initiatives that provide opportunities and incentives...More
March 1, 2023
Tools for Field Staff›Guidelines

Private Sector Engagement Theory of Change, Key Metrics and Learning Agenda

This document outlines a theory of change, key metrics and a learning agenda for private sector engagement (PSE) across CRS. The document draws from existing PSE work across CRS...More