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July 15, 2009
Tools for Field Staff›Best Practices
Water and Conflict
Much of the world’s population lacks adequate clean water, either because of physical scarcity or because they are denied equitable access to water resources. Such conditions...More

October 4, 2011
Tools for Field Staff›Guidelines
Institutional Strengthening
Institutional Strengthening is a reference for organizations that wish to develop or improve existing institutional strengthening systems and processes. It presents principles,...More

September 18, 2020
Tools for Field Staff›Best Practices
SMILER + MEAL System Development Process Map
SMILER + MEAL System Development Process Map: Example project management cycle.More

September 18, 2020
Tools for Field Staff›Guidelines
SMILER + Guide
Catholic Relief Services (CRS) recognizes the critical role of monitoring, evaluation, accountability and learning, or MEAL, systems in program quality and impact. To respond to...More

November 29, 2021
Tools for Field Staff›Guidelines
CRS Feedback, Complaints and Response Mechanisms Guide
The CRS Feedback, Complaints and Response Mechanisms Guide presents steps and quality standards to enhance FCRM design, start up, implementation and close-out and highlights how...More

May 13, 2022
Tools for Field Staff›Guidelines
Connector Project Guide
This document offers concise and practical guidance for supporting communities to design and implement connector projects: initiatives that provide opportunities and incentives...More

March 1, 2023
Tools for Field Staff›Guidelines
Private Sector Engagement Theory of Change, Key Metrics and Learning Agenda
This document outlines a theory of change, key metrics and a learning agenda for private sector engagement (PSE) across CRS. The document draws from existing PSE work across CRS...More

April 4, 2023
Tools for Field Staff›Guidelines
CRS Policy on Safeguarding
The purpose of this policy is to set a clear standard for all CRS staff regarding their moral and legal obligations to treat all people with respect, to actively prevent...More

April 21, 2023
Tools for Field Staff›Guidelines
Women Leadership Curriculum
The purpose of this facilitator’s manual is to support CRS staff to engage with women leaders and potential women leaders to strengthen their self-confidence and build their...More