Papers/Reports | June 4, 2012
Enhancing Horizonti's Mission and Performance Through the Integration of Social Performance Management
Horizonti is a CRS partner microfinance institution that provides financial services to the poorest and most underserved communities in Macedonia. In 2010, CRS awarded Horizonti a grant to enhance its performance through the integration of social performance management. This learning paper discusses the results.
CONTENTS
Background
What is social performance management?
The road to social performance management
Why social performance management?
Implementation
Developing indicators
Results
Achievement of the learning agenda
Lessons learned
Conclusion