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Case Studies | September 30, 2022

Digital Response in the COVID-19 Environment

The COVID-19 pandemic elevated the use of digital technology in programming from an opportunity to a fundamental need. The social distancing required to stave off the virus has made technology an essential means for the continuation of service delivery. As such, many CRS country programs, together with local and national partners, expanded and adapted their programming using technology.

This report presents an overview of how CRS country program teams in Guatemala, Myanmar, Cambodia, Egypt, Haiti, Rwanda, Iraq, Vietnam, Benin, and Senegal have used digital tools to continue to achieve program impact while also protecting staff, partners, and project participants by adhering to COVID-19 social distancing protocols and other preventive measures. The data was collected through a survey circulated to CRS country programs (CPs) in December 2021.