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Case Studies | June 13, 2017

Building a User-Friendly and Government-Owned Case Management System for Highly Vulnerable Children

The Yekokeb Berhan Program Experience in Ethiopia

The overall objective of this case study is to highlight and help promote good practice related to case management within orphans and vulnerable children (OVC) programming. The case study illustrates the core components of a case management system, the positive results of a case management system, and some of the challenges in developing, implementing, and solidifying a case management system within an OVC program. The information presented should be understood as just one example of a case management system in practice. Any case management system should be adapted to best reflect the context where it is utilized, the target population it serves, and the programmatic needs of the implementer. The case study is one in a series of case studies highlighting different aspects of a case management system utilized by OVC programs. The purpose of case studies is to provide useful information that can inform the work of policymakers and practitioners engaged in programs serving vulnerable children and families.

  • Objectives of case study
    • Country overview
      • Poverty and child vulnerability in Ethiopia
      • The social service system in Ethiopia
      • The Yekokeb Berhan program
    • Coordinated care and case management within Yekokeb Berhan
      • Identification
      • Assessment
      • Development of a care plan
      • Enrollment
      • Service delivery
      • Monitoring
      • Case closure
      • Data collection, storage, and use
    • Conclusion: Coordinating care and strengthening sustainable systems