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About ICT4Ag


For most farmers and many field agents, business development is a challenge. Most smallholder farmers do not keep records. Most field agents are trained in production, not business management, and lack the skills to help farmers plan their enterprises.

To enable farmers to analyze market opportunities and increase their income, more attention needs to be given to monitor the profits that different types of farmers gain from using new technologies and linking to markets.



CRS's ICT4Ag Suite is a set of integrated field-based tools that we are developing and testing to help agents support farmer groups. The tools are designed to improve training, business planning, market analysis and GIS-linked service delivery.

The ICT4Ag Suite includes the following primary features:

  • SMART Skills e-learning: The SMART Skills courses provide training to help agriculture field agents facilitate farmer learning to: work effectively in groups, sustainably increase production, save, access, and manage finances, engage with markets, and innovate. The SMART Skills can be sequenced, layered, and delivered according to local context. E-learning courses provide web and smart phone enabled ways to learn and use the SMART Skills.

  • Profitability Assessment Tool: This tool helps project staff collect important farmer data to streamline and strengthen farmer registration, map fields (via Fields Area Measurement app), document practices and profitability, and do MEAL at scale. The tool provides valuable analysis that guides agriculture field agents and farmers through the process of assessing production, costs, and revenue so that they can improve their farm businesses while also helping project staff report on key indicators to donors and adapt project implementation. Assessment of SMART Skills competencies can also be integrated so that capacity building can be tailored and evaluated.



1.    Integrated ICT tools allow fast and accurate implementation and M&E

2.    E-learning modules help farmers create effective and sustainable linkages to markets

3.    Profitability Assessment software enables farmers to make better decisions based on market information

4.    Real-time feedback helps project managers improve results



Business development is a challenging part of most farmers’ and field agents’ work. Most smallholder farmers do not keep records. Most field agents have not received any formal education in business management and therefore rarely help farmers to plan their businesses.

For development processes and rural upgrading strategies to work in today’s business environment, more attention needs to be given to improving market performance.

The ICT4Ag Suite offers field agents and farmers a business-planning process that focuses not only on production but also on market opportunities. It provides customized business information (rather than general market information) so farmers can make the most of their investments.



Once a project decides to use the ICT4Ag Suite, the project team hires staff and collects some basic data on local products and units. Staff members register the project, project managers and field agents in the suite. 


Before field agents train farmers, field agents receive training in two core courses: Marketing Basics and The Seven Steps of Marketing. These courses provide basic enterprise training so field agents can better help farmers.

ICT4Ag combines face-to-face training and e-learning modules for mobile devices. Courses are available online and offline. Meanwhile, CRS’ Agriculture and Livelihoods Team is continuing to develop alternative educational methods that are tailored to local needs.


As field agents use participatory value-chain analysis to gather information about target products, they record this information via a digital Profitability Assessment tool. This information enables teams to prepare customized business plans, keep records and make assessments about value-chain components—including production, storage, delivery and market options.

The software helps field agents calculate basic production figures, postharvest handling costs, estimated incomes and gross margin. This systematized information can be viewed and printed in a report format for farmers. Participants can enter additional information to consider different market scenarios, compare markets, assess delivery and sales methods, and select the most profitable option.



For more information about the ICT4Ag Suite, contact [email protected].

Learn more about our work in sustainable growth and capacity strengthening for agriculture.